The City Commission will hear a presentation on Paid Parking Management for street meters.

This decision could affect residents, local businesses, and visitors in Fernandina Beach. DOGE Defenders should consider attending and speaking during Public Comments to ensure transparency and accountability in how taxpayer dollars are managed.
Suggested Public Comment Questions
Accuracy & Billing: How will the city and One Parking ensure that paying customers are not wrongly ticketed? What is the expected error rate, and how will disputes be handled?
Local Business Impact: What study has been done to measure the impact of street meters on downtown businesses? Will business owners have input on rate structures and enforcement practices?
Transparency:Will monthly reports be made public showing meter utilization rates, ticketing statistics, refunds, and customer complaints?
Contract Terms: What penalties or termination clauses exist if One Parking fails to meet service standards or if error/complaint rates are too high?
Accessibility: How will seniors, veterans, or those without smartphones be accommodated if the meters rely heavily on apps?
Revenue Use: Where will the money collected from these meters go? Will it stay in downtown for maintenance and improvement, or disappear into the general fund?
Cancellation: How much will the City have to pay to remove the meters if this thing is a loser?
Public Trust: One Parking’s record is mixed:
On the Better Business Bureau (BBB): B+ rating, with several complaints, including one unresolved.
On Yelp (brand-wide): 2.6 out of 5 stars from 36 reviews, showing many dissatisfied customers.
On Yelp — West Palm Beach: 2.3 out of 5 stars from 3 reviews.
On Glassdoor: Employees rate the company about 3.5 out of 5 (24 reviews) — moderate at best.
On Indeed: Some employees praise growth opportunities, but many report poor management, low pay, and high stress.
Industry summaries: Praise technology and convenience, but warn of billing disputes, refund problems, and inconsistent service across locations.
Question: Given this track record, what guarantees will Fernandina Beach have that residents and businesses will not face billing disputes, inconsistent service, or customer support failure?
✅ These are just a few questions taxpayers can raise.
📢 Do you have others you think need to be answered?
✊ Good luck, No Paid Parking Signers. This is your time to be heard…again!